Terms of service

Terms of Service

By using the NP Frozen Foods website, you agree to the following terms:

  1. Orders: All orders are subject to product availability and confirmation. We reserve the right to cancel or modify an order if necessary.

  2. Pricing & Payment: Prices listed on the website are subject to change without prior notice. Orders must be paid for using the available payment methods at checkout.

  3. Delivery: We currently deliver within selected areas of Mumbai. Delivery times may vary depending on location, availability, and external circumstances.

  4. Frozen Products: All frozen products must be stored according to the instructions provided on the packaging. We are not responsible for products that are improperly stored after delivery.

  5. Returns & Refunds: Due to the nature of frozen and perishable products, returns are generally not accepted. If you receive a damaged, incorrect, or defective product, please contact us promptly with relevant details.

  6. Website Use: All content on this website, including images, text, logos, and product information, is the property of NP Frozen Foods and may not be reproduced without permission.

  7. Changes: We reserve the right to update these Terms of Service, product information, pricing, and policies at any time.

For questions or concerns, please contact us through the details provided on our website.